"I called Jan with a limited job but an important deadline. I needed custom made, wall-to-wall, ceiling-to-floor drapes in my guest bedroom - selected, fabricated and installed within a four week window which included the Christmas and New Year holidays. Rather than relegating my job as "small and can be managed on the fly", she made it a priority, provided excellent recommendations, followed through impeccably, and delivered it on time with a perfectly beautiful finished product. Jan and Lorin are consummate professionals with great product and installation knowledge, excellent listening and understanding skills, and terrific taste.
This customer rated you highly for responsiveness, professionalism, punctuality, work quality, and value."
- Barbara Y.
"We were complete novices when it comes to buying furniture and decorating. Everything we had was either secondhand, or a couple of decades old, or both. We knew we needed help, so we asked Bertin’s Decorating Den to help us redecorate our living room. This was our first time working with a decorator, and we didn’t know what to expect. Jan and Lorin were open and direct about how the process works and were responsive to our many questions. From the very beginning, they asked about our budget comfort zone and stayed within it throughout.
We had a few ideas about what we wanted, but nothing specific. Jan and Lorin were patient with us, learned our preferences, but also opened us up to ideas and concepts we never would have discovered on our own. While the focus was on just one room, the design was completely harmonious with the feel and flow of the house. They were generous with their ideas of what we might do in rooms that were outside the scope of the project. They listened to our ideas and came up with some designs for us to consider. We talked it over with them, chose one and they immediately set things in motion.
We really benefited from their years of experience. For us, the choices available in the furniture market could be overwhelming at times. Working with Jan and Lorin, we felt confident that we were purchasing quality pieces that would come together coherently in the room.
As sometimes can happen, there was a concern with one of the pieces was delivered. Jan contacted the company and followed up with them persistently, until the issue was resolved.
We are very happy with our new gorgeous living room. We feel lucky to have found Jan and Lorin."
- Jonathan and Patricia Darling
"Jan provided end to end decorating services for me. She utilized existing pieces and incorporated them with newer pieces and the results were fresh and gorgeous. She very quickly saw what my space needed and designed it based on my tastes. She was very communicative and flexible throughout the entire process. I would recommend her services and I plan to use her again in the future."
- P.W., Alexandria, VA
"Jan & Lorin are great at what they do. Both have a great eye for overall style and their customer's tastes. They are prompt, efficient, and very flexible in scheduling appointments."
- H.M., Alexandria
"I had hideous plastic panels on our sliding glass doors in our family room. These were bought in a rush 10 years ago. Having looked at the window treatment on those doors for so many years, I was at a loss how to redecorate. I didn't want too much sun to come into the room and create a blare on our TV, but I didn't want to block out all of the sun. Did I need sheers behind the treatment. So many questions.
I hired Jan Bertin years ago for a home I had in Old Town and she was so wonderful to work with and gave me such good advice. So decided to hire her again. She arrived for 1st consultation and a week later came with my options. I now love being in that room and she kept sunlight in the room and created a very contemporary look that my husband and I love.
Will definitely hire them again."
- K.G., Washington D.C.
"Working with Jan and her team at decorating den was great. The team met with me to get an idea of my style and what could be reasonably done in my space with my specific budget. I really liked how I was able to not have to worry about the delivery of the items or placing them in the space. I also liked how knowledgeable Jan and Lorin were about textiles and colors and what sizes and shapes would work best in my space. The pieces are all high quality and also comfy! I would definitely hire decorating den again. In addition the painting company decorating den works with is awesome. Alex did a great job!"
- L.V., Alexandria
"Jessica Walls worked with us this summer and fall on our dining room, sitting room and entry way. The results were fantastic! I can't stop admiring the pieces she helped us select. Her eyes for pulling everything together so artistically and within our budget was phenomenal! Jessica, you are awesome!"
- T.R., Woodbridge, VA
"I loved working with Jan Bertin of Decorating Den in Alexandria. When I first called around to different designers, she was the only interior designer who was enthusiastic to work within my budget. She is honest, kind, and has a great eye for design; she also has a great group of contractors. She helped me achieve the look that I was going for and stayed true to the budget. I have and would recommend Jan to my friends and will call her again when we start on more house projects."
- L.Z., Alexandria, VA
"We worked with designer- Jessica Walls. We found her to be very focused on putting out quality products. Also very detailed, and her commitment to craftsmanship was fantastic. We had heard mixed opinions about working with designers, but Jessica and the team at Bertin's made the experience enjoyable.
They were able to work with our budget, and schedule, and definitely exceeded our expectations. Our home looks and feels fabulous, it's warm, and so inviting. Thank you for turning our empty house to a home!
I highly recommend them."
- A.O., Woodbridge, VA
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